Galaxy Digital has been working hard to make sure that the agencies with whom you work and who use Get Connected have all of the knowledge they need to be successful. To this end, we’ve created Galaxy Academy, and we think you will be impressed with it.
Galaxy Academy is a video library your agencies can use when they have questions about Get Connected. They can access it by clicking the button (see and click the image on the right) that appears on their “Edit Agency” pages. They will automatically be logged in to the Academy and will see videos designed just for them.
Soon, we will begin adding videos for administrators, too. Want to know more about how to compose a survey? How to create a form? How to use Get Connected to mitigate disasters? Videos created for administrators based on the customer service feedback surveys will also appear on Get Connected, and you will have the chance to learn about features, get great advice about maximizing the system, and find the information you need quickly. Stay tuned for this in the future.
Thank you for your continued use of Get Connected and all of the feedback you have given us. Galaxy Academy is sure to make your Get Connected systems even more successful than they already are, and we look forward to hearing how your agencies like it.
Director of Training and Customer Success