00:02:06 Annelise Ferry: Thank you for joining us for Volunteer Roles: Designing Sustainable Volunteer Roles for Maximum Impact with Dana Litwin, CVA! 00:02:57 Annelise Ferry: Please feel free to introduce yourself in the chat! I’ll go first- I’m Annelise joining from Emerald Isle, NC! 00:03:17 Angie Staley: Angie Staley, Safe Place Services, Louisville, KY. Y-NOW Mentoring. We seek mentors for youth ages 11-15, who have a parent incarcerated, for a 10 month cohort. 00:03:30 Annelise Ferry: Hi Angie! Thanks so much for joining us today! 00:03:35 Natalie Taylor: Natalie from Cape May NJ 00:03:40 Annelise Ferry: Welcome Natalie! 00:03:44 Tammy Reese: Tammy Reese Mobile County Animal Shelter AL 00:03:53 Annelise Ferry: Hi Tammy! Thanks for joining! 00:04:53 Jennifer Golbach: Hello from Wisconsin- B.A. & Esther Greenheck Foundation, we offer volunteer coordinator capacity building supports, training, and networking. Much needed topic! Thank you. 00:05:19 Annelise Ferry: Thanks for coming, Jennifer! 00:05:38 niki calabrese: Hi, I'm Niki Calabrese in McKinney, TX and I am the ED of the Dallas Flashers. We are a non-profit flash mob group. 00:05:40 Annelise Ferry: 80 and sunny here! 00:06:03 Belle Hobbs: Hello from Colorado! My name is Belle and I am the Volunteer coordinator at Colorado community church 00:06:04 Annelise Ferry: Hi Niki! 00:06:09 Annelise Ferry: Welcome Belle! 00:06:11 niki calabrese: its freezing in mckinney tx- 75 degrees! 00:06:13 Parker Henson: Hello from Birmingham , Alabama ! Im the volunteer coordinator at the Friends of Birmingham Botanical Gardens ! 00:06:26 Annelise Ferry: Thanks for joining today Parker! 00:06:55 Fernando Castillo: Hello good afternoon 00:07:03 Alexa Wince: Hello from Edmonton, Alberta! I am the volunteer manager for WILDNorth, a wildlife rescue and rehabilitation center. 00:07:09 Annelise Ferry: Thanks so much for joining us today for Volunteer Roles: Designing Sustainable Volunteer Roles for Maximum Impact with Dana Litwin, CVA! 00:07:12 Fernando Castillo: Thank you for having me 00:07:28 Annelise Ferry: Thank YOU for attending, Fernando! 00:07:37 Fernando Castillo: my first time 00:07:51 niki calabrese: never heard of her 00:07:58 Helen Yaschyshyn: Hello from Timmins Ontario, I am the Regional Programs and Volunteer Resources Lead for United Way Centraide North East, CVA :) 00:07:59 Annelise Ferry: Dana’s Priceless Advice for Volunteer Leaders #TuesdayTips: https://www.youtube.com/@danaspricelessadvice 00:08:06 Heather Whipple: Heather from Cain Center for the Arts located in Cornelius NC but Im working from home in Lake Wylie SC and it is a gorgeous 85 today! 00:08:19 Annelise Ferry: Hi Heather! Welcome Helen! 00:08:47 Annelise Ferry: Learn more about Dana Litwin here: https://www.danalitwinconsulting.com/ 00:09:59 Heather Whipple: Our company retreat is in Asheville this weekend 00:10:05 Ally Gill: Hi all - my name is Ally Gill - I’m chairman of small volunteer run museum in the UK bust I’m joking today from Prague in the Czech Republic! And it’s cold! Summer died at the weekend 00:10:33 Court McCracken (she/her): Oh, beautiful, Heather! 00:10:35 Laura Frank: Hello from Italy 00:10:56 Annelise Ferry: How fun, Heather! We hope you enjoy it! 00:11:03 Annelise Ferry: Hi Ally! 00:11:09 Heather Whipple: My Cat Beau is currently sleeping on the job 00:11:13 Annelise Ferry: Welcome Laura!! 00:11:43 Annelise Ferry: @Heather 😂 00:12:24 Linda Brady: Hi there! Linda Brady from TOSA in San Antonio, TX. 00:12:28 Annelise Ferry: We’re so glad to have you all today! 00:12:33 Annelise Ferry: Hi Linda! 00:12:55 Jill Broer: Hello! JIll from Silver Spring Maryland. 00:13:07 Annelise Ferry: Welcome Jill! Thanks for coming 🙂 00:13:07 Debbie Horner: Thank you for this meeting. 00:13:12 Pamela Kirchner: Hi all, Sam Kirchner from Pahrump NV. Thanks so much for doing these. I get so much out of them. 00:13:15 Annelise Ferry: Thank YOU for joining, Debbie! 00:13:17 Carol Mercier: Hello. Carol from Palm Harbor Library in Florida. 00:13:25 Annelise Ferry: Hi Carol! Welcome Pamela! 00:13:51 Nell Armstrong: Hi, Nell from Asheville NC. 00:14:01 marge ryan: hi all, Marge from lake geneva wi 00:14:11 Laura Clarke: Hi Laura from Richmond VA. 00:14:23 Kelly Nielsen: Hi! Kelly from Omaha, NE with Autism Action Partnership! 00:14:24 Abby Feldman: HI, I’m Abby, an AmeriCorps VISTA with Volunteer Coordination in Brooklyn, NY 00:14:25 Chauna Wall: Hello all! Chauna Wall Charlotte Mecklenburg library. 00:14:26 Betsy Wright: Hello, Betsy from Baltimore, MD 00:14:27 Annelise Ferry: We’ll be welcoming questions from the group throughout the webinar. Also feel free to exchange LinkedIn info and other ideas in the chat to connect with one another! 00:14:34 Jennifer Martin: Hello! Jenn from Dayton in Southwest Ohio 00:14:37 Geneva Nelson: Hi, Geneva from St Petersburg, FL 00:14:38 Lisa Wetherby: Hey - Lisa here from Philly 00:14:53 Stacey Gallegos: Hello Stacey from Utah 00:14:57 Ineavelle Colon Reyes: Hello, Ineavelle from Orlando, Fl 00:15:01 Terry Preston: Happy Autumn from Lawrenceville, GA 00:15:05 Nancy Larson: New experience 00:15:08 Lisa Wetherby: first timer here 00:15:11 Muna Ali: Hello from Seattle,WA. 00:15:12 Belle Hobbs: I an brand new! 00:15:13 Pamela Kirchner: This one is new to me 00:15:13 Elizabeth Erickson: new from Minnesota 00:15:14 Keona Jarrett: First time 00:15:15 Betsy Wright: I have seen her webinars she is awesome 00:15:15 Annelise Ferry: Who has seen Dana’s #TuesdayTips? 00:15:21 Alli Wheeler: Hello from Santa Fe New Mexico! 00:15:21 Mary Kuntz: New. Mary from WI 00:15:23 Amanda Hass: Hi! Amanda, Medical Reserve Corps Coordinator, from Everett, WA 00:15:25 Debbie Horner: Im from Oho we have several veterans pantries in Ohio 00:15:25 Amy Bickford: Amy from Maine 00:15:28 Erica Pichette: Hello from La Crosse, Wisconsin! 00:15:31 Sharon Ashworth: hello from Kansas 00:15:31 Annelise Ferry: So glad to have so many new faces here today! Thanks so much! 00:15:35 Jennifer Scott: New from McKinney Tx 00:15:38 Laura Nagro: Laura from WI 00:15:39 Jenn Bartrug: Hello, I am Jenn from Bethel Park, PA 00:15:58 Allison Dull: Allison Dull with SHIP Baltimore County Department of Aging 00:15:59 Annelise Ferry: Welcome everyone! Thanks so much for coming to Volunteer Roles: Designing Sustainable Volunteer Roles for Maximum Impact with Dana Litwin, CVA! 00:16:08 Deborah Happ: Deb from Houston. I am VP, Volunteering for the Houston Symphony League. 00:16:14 Morgan Willett: Hi everyone. Morgan Willett, Assistant Director at the Elizabeth River Trail Foundation in Norfolk, VA. 00:16:23 Annelise Ferry: Get Connected Volunteer Technology: https://www.galaxydigital.com/ 00:16:28 Terri Stringer: Terri Stringer, Patriot PAWS Service Dogs from Rockwall, TX 00:16:29 Stefanie Lebens: Stefanie, The SAFE Alliance in Austin Texas 00:16:33 Angie Scruggs: Hello from Dayton Texas 00:16:44 Annelise Ferry: Welcome everyone! Thanks for joining today! 00:16:46 Stephen Wolfe: Stephen Wolfe, ADAPT Community Network, NYC - Hi! 00:16:49 David Quituisaca: David from NY - Volunteer Coordination for Columbia County Sanctuary Movement 00:17:05 Rudy Garcia: Hello from Palmyra Virginia 00:17:10 Nell Armstrong: This is New for me. I’m in an Extension Master Gardener Program. Interested in volunteer evaluation etc besides hours. 00:17:14 Raquel Velarde: Hello everyone! Raquel Velarde, Volunteer Coordinator from Dayle McIntosh Center in Orange County, California 00:17:23 Mary Andrusyk: Mary from suburban Chicagoland with Forest Preserve District of DuPage County - hello! 00:17:30 Annelise Ferry: Here’s our full blog of volunteer resources: https://www.galaxydigital.com/blog 00:17:44 Kelsey Atkinson: Kelsey from Portland, OR Parks & Recreation 00:17:45 Angelique Seth: Angelique Seth, Philly, Development and Volunteer Coordinator at Pathways to Housing PA/Philadelphia Furniture Bank 00:17:51 Tom James: Happy to join from Peace Connections, Newton Kansas 00:18:00 Annelise Ferry: Dana’s Priceless Advice for Volunteer Leaders #TuesdayTips: https://www.youtube.com/@danaspricelessadvice 00:18:15 Annelise Ferry: Learn more about Dana Litwin: https://www.danalitwinconsulting.com/ 00:18:24 Sharon Ashworth: @Nell, Hello - I'm with a Master Gardener program as well. Douglas Co in KS. 00:18:42 Jennifer Weichel, CVA: Jennifer Weichel, CVA Michigan State University Extension Volunteer Specialist 00:19:00 Ana Burt: Hello from Miami University in Oxford, OH! 00:19:37 Annelise Ferry: Thanks everyone! 00:19:41 Sharon Pulou-Isaako: Good morning from Nine Star Education & Employment Svcs, Alaska 00:20:04 Hana Garner: Hana Garner, Meals on Wheels Central Texas. About to test for my CVA! 00:20:31 Lisa Wetherby: Break a leg Hana! 00:20:40 Annelise Ferry: The recording, the slides, and the chatbot will automatically be sent to your email in the days following the webinar! 00:20:41 Ingrid Bowles: Good Morning everyone, from Vancouver BC Canada 00:22:30 Annelise Ferry: Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders: https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 00:22:49 April Garrett: @ Jennifer Weichel hello I'm also in higher ed. April Garrett, CVA Yale Law School Director of Volunteer Engagement 00:23:15 Debbie Horner: me 00:23:16 Annelise Ferry: The Ultimate Guide to Volunteer Recruitment in 2025 - https://www.galaxydigital.com/free-tools/volunteer-recruitment-ebook 00:23:25 Annelise Ferry: You’re not alone, Debbie! 00:23:26 Fernando Castillo: Yup, that's one of the biggest hurdles for me. 00:23:40 Sonya Tyler: For us this is an issue. 00:23:48 Kristen Vargas: Yes, definitely an issue 00:23:55 Angelique Seth: That's our biggest hurdle for individuals 00:24:14 Rudy Garcia: our biggest hurdle is keeping them engaged for the long term 00:24:28 Annelise Ferry: How to Improve Volunteer Recruitment with Tech Tools: A Guide for Volunteer Leaders- https://www.galaxydigital.com/free-tools/how-to-improve-volunteer-recruitment-with-tech-tools 00:25:02 Katherine Johnson: Kaherine Save the Children AmeriCorps FGP Program, Louisiana 00:25:16 Pamela Kirchner: we have a president that cannot let go and delegate. That is an issue. They do not follow through 00:25:29 Annelise Ferry: The Ultimate Guide to Boosting Volunteer Engagement with Technology - https://www.galaxydigital.com/free-tools/the-ultimate-guide-to-boosting-volunteer-engagement-with-technology 00:25:44 Court McCracken (she/her): I have been the Jenga piece and also worried about the person who was the Jenga piece before 00:26:07 Annelise Ferry: Definitely! 00:26:16 Fernando Castillo: I hear that ALL the time! 00:26:35 Kristen Mantlo: I was literally told "this is always how we've done and it's because I've said so" by a 15 yr board member yesterday 🤦‍♀️ 00:27:31 Court McCracken (she/her): Been hearing the phrase “lost the plot” a lot recently… and sometimes I realize that I’ve done things over and over again a certain way because of habit, but not necessarily keeping in touch with the heart of the matter and why it initially was important… and maybe those reasons have changed or shifted 00:27:39 Jenn Voss: As a new coordinator, I've had volunteers be distrustful of me because I'm trying to have them do their regular task a new way 00:27:45 Annelise Ferry: The Importance of Communicating Impact to Volunteers - https://www.galaxydigital.com/blog/the-importance-of-communicating-impact-to-volunteers 00:28:01 Annelise Ferry: Community Needs Assessment: The Resources and Examples Your Organization Needs - https://www.galaxydigital.com/blog/community-needs-assessment 00:28:30 Court McCracken (she/her): Yes, Jenn, have run into that too ... sometimes volunteers have been there for a long time and had multiple coordinators and can be somewhat slow to want to adopt change 00:28:38 Annelise Ferry: The NEW Guide to Volunteer Recruitment in 2025 - https://www.galaxydigital.com/free-tools/volunteer-recruitment-ebook 00:29:29 Heather Whipple: I started a Peer 2 Peer training for seasoned volunteers to work with new volunteers. 00:29:30 Annelise Ferry: [Watch] Volunteer Advisory Teams: Strengthen Your Volunteer Engagement Strategy with an Effective Advisory Team - https://www.galaxydigital.com/webinars/volunteer-advisory-teams-strengthen-your-volunteer-engagement-strategy-with-an-effective-advisory-team 00:29:45 Court McCracken (she/her): Does anyone have an MVV? 00:29:56 Rudy Garcia: what is an MVV? 00:30:01 Lisa Wetherby: I have quite a few MVVs 00:30:04 Laura Nagro: Will we get a copy of the presentation? There's so much great information! 00:30:05 Annelise Ferry: MVV- Most Valuable Volunteer 00:30:09 Amanda Hass: I have a small team 00:30:09 Court McCracken (she/her): It’s something I’ve tried to be mindful of … Most Valuable Volunteer … 00:30:11 Betsy Wright: I have a few 00:30:12 Heather Whipple: I have several also 00:30:12 Rudy Garcia: thanks annaliese 00:30:20 Annelise Ferry: Of course, @Rudy! 00:30:25 Jose Calvillo: We have one. I wish we had more. 00:30:29 Debbie Horner: I have several MVV 00:30:32 Fernando Castillo: I definitely have one or two MVV 00:30:35 Ally Gill: I have one - I need at least five more 00:31:02 Annelise Ferry: So cute omg sign me up 00:31:04 Court McCracken (she/her): Yeah, it feels like a lot less pressure to have more folks trained to do certain things so it doesn’t all fall on a single person during every shift/event 00:31:08 Muna Ali: Can you talk a little more about how to manage all this when the organization only has 1 person to do everything. 00:31:17 Annelise Ferry: SO FUN! 00:31:17 David Quituisaca: Fun! 00:31:18 Allison Dull: i'm cuddling up with penguins!!! 00:31:18 Morgan Willett: Holding penguins! 00:31:18 Linda Brady: You get to cuddle with chicks:) 00:31:19 Allison Dull: yes 00:31:19 Jill Broer: adorable 00:31:20 Ana Burt: Sounds fun! 00:31:22 Katherine Johnson: fun 00:31:22 Tiffany Mousel: I'd get to cuddle baby penguins! 00:31:22 Lisa Wetherby: cuddling baby penguins! squeeeee! 00:31:24 Sonya Tyler: Fun.. 00:31:26 Kelsey Atkinson: sounds like cuddling baby penguins! 00:31:26 Tera Nicolo-Smith: Fun! Cuddling and petting baby penguins! 00:31:26 Jennifer Weichel, CVA: Sounds like I'm getting to cuddle 00:31:26 Donna Ortendahl: YES! fun. 00:31:26 Oscar Nunez: most definitely 00:31:27 Katie Franke: Yes! I want to cuddle those penguin babies! 00:31:27 Mary Andrusyk: cuddling penguin chicks = LOTS of guano! 00:31:28 Kim Paddyaker: Fun 00:31:28 Court McCracken (she/her): Penguin Chick Cuddler?! Yes, does sound fun to me! 00:31:28 Nancy Larson: fun and very rewarding 00:31:29 Angelique Seth: messy 00:31:29 Jose Calvillo: Sounds fun! 00:31:33 Sarah Williams: oh yes sign me up for snuggling baby chicks 00:31:34 Kristen Mantlo: as some one who's been in the NPO sector it makes me think " I'mma be cleaning poo" 00:31:34 Pamela Kirchner: sounds like i would engage with baby chicks 00:31:39 Sharon Ashworth: Yes, but also poop! 00:31:44 Ineavelle Colon Reyes: fun 00:31:52 Lisa Wetherby: always poop 00:32:03 Kristen Mantlo: but also 200 hrs of training 00:32:08 Pamela Kirchner: It is missing what you would be doing 00:32:39 Kristen Mantlo: fish 00:32:40 Linda Brady: Fish. 00:32:40 Allison Dull: fish 00:32:40 Mary Andrusyk: FISH! 00:32:41 Jill Broer: fish 00:32:42 Katie Franke: raw fish!! 00:32:42 Katherine Johnson: fish 00:32:42 Annelise Ferry: LOL 00:32:44 Allison Dull: poo 00:32:47 Allison Dull: fish 00:32:50 Mary Andrusyk: GUANO 00:32:53 Jill Broer: fish poop 00:33:03 Laura Nagro: I would still cuddle penguins 00:33:10 Annelise Ferry: Me too Laura! 00:33:11 Kristen Mantlo: they can shoot poo up to 7 ft (I did the behind the scenes tour at that zoo the day we got engage lol) 00:33:11 Emily Stevens: worth it 00:33:23 Annelise Ferry: So worth it @Emily 00:33:34 Court McCracken (she/her): Cute & Cuddly - Behind the scenes 🙂 00:33:35 Sonya Tyler: The job description was misleading. 00:33:47 Lisa Wetherby: truly bait & switch 00:34:04 Deborah Happ: Maybe not misleading but incomplete. 00:34:05 Annelise Ferry: LOL @ Lisa 00:34:06 Jill Broer: so worth it. what would you expect? 00:34:08 Tiffany Mousel: Yeah changes the expectation, but I would for sure wear old warm clothing 00:34:11 Jennifer Weichel, CVA: I just want protective warm clothing and i'm ready to cuddle 00:34:12 Tammy Reese: similar time in the shelter lol 00:34:14 Debbie Horner: misleading discribtion 00:34:19 Bernadette Bowie: you have to tell the good, bad and the ugly 00:34:28 Court McCracken (she/her): The whole truth is needed for sure 00:34:36 Robyn Washington: Definitely there for the cuddling...the cold and poop not so much 00:34:59 Kristen Mantlo: please say you bought warm poop suits for volunteers to wear 00:35:04 Annelise Ferry: Definitely important to communicate the full scope of the opportunity 00:35:10 Rudy Garcia: stabby stabby footballs... I am so stealing that! 00:35:13 Court McCracken (she/her): Yes, you need special suits! 00:35:31 Linda Brady: What were those 3 C's again? 00:35:35 Ingrid Bowles: I'm good but out for the cuddling and poop is just too much. 00:36:31 Annelise Ferry: How to Write Irresistible Volunteer Opportunity Descriptions - https://www.galaxydigital.com/blog/how-to-write-irresistible-volunteer-opportunities 00:36:44 Annelise Ferry: Such a good example ! 00:36:46 John Swannick: Did Trump not get socialised as a chick? Asking for a friend in Kyiv 00:37:39 Annelise Ferry: Three C’s for happy volunteers - Comfort, Convenience, Connection 00:38:44 Linda Brady: Thank you! 00:38:49 Jill Broer: We are an animal rescue and looking for foster families for dogs and cats. it's harder than one would think getting volunteers. 00:38:55 Annelise Ferry: Learn more about Dana Litwin Consulting : https://www.danalitwinconsulting.com/ 00:39:20 Keona Jarrett: Will we get a copy of the zoom? 00:39:42 Annelise Ferry: @Keona - Yes, we’ll send you a recording, the slides, and all bonus resources in the days following the webinar :) 00:39:59 Keona Jarrett: Yay!!! Thank you so much! 00:40:03 Annelise Ferry: Of course! 00:40:17 Annelise Ferry: Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders - https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 00:40:21 Lisa Wetherby: @Jill I hear you! I recruit for daily care volunteers for a shelter 00:40:55 Court McCracken (she/her): We have had increased need for foster families for dogs and cats in the Western North Carolina area following Hurricane Helene 00:41:09 Annelise Ferry: [Watch] Volunteer Recognition Beyond the Basics: Creative & Impactful Strategies - https://www.galaxydigital.com/webinars/volunteer-recognition-beyond-the-basics-creative-impactful-strategies 00:41:09 Elizabeth Erickson: LOL was on the board of a non profit that provided hot meals to the food insecure. One change that was made was to tell volunteers not to bring desserts. The population was about 35% diabetic. I have a friend that is still mad about it...15 year ago 00:41:10 Court McCracken (she/her): And I know that has been challenging locally because so many people were uprooted 00:43:21 Annelise Ferry: [FREE Video Course] Volunteer Engagement: How Volunteer Organizations Can Thrive in a World Changed by the Pandemic - https://www.galaxydigital.com/free-tools/post-pandemic-volunteerism-course 00:44:02 Shannon White: Will all of these resources in the chat be sent to us? 00:44:17 Shannon White: I would love to be able to view them later 00:44:34 Annelise Ferry: @Shannon - yes! We’ll include this chatbot on the webinar recording page that we’ll send out following the webinar. 00:44:47 Court McCracken (she/her): Yes, we will share the resource links as well 00:44:52 Shannon White: Ty! 00:45:18 Annelise Ferry: Here’s a workbook that can help you choose the right Volunteer Management Software for your org - https://www.galaxydigital.com/free-tools/volunteer-management-software-buyers-guide 00:45:50 Annelise Ferry: Tech Readiness Quiz: Does Your Organization Need Volunteer Engagement Technology? - https://www.galaxydigital.com/free-tools/tech-readiness-quiz 00:46:16 John Swannick: If volunteers have all sorts of professional backgrounds, are there examples where volunteers have been invited to buddy/mentor employees? That must bring a massive boost to engagement/connection/commitment? 00:48:01 Debbie Horner: is it wrong to ask them if we can do a background check if they are working with certain people? 00:48:05 Court McCracken (she/her): Great question, John! I’m certain there must be examples of that! 00:48:20 Fernando Castillo: we background check all of our volunteers 00:48:29 Court McCracken (she/her): Debbie, I don’t think “wrong” if necessary legally. 00:48:29 Ingrid Bowles: Our volunteers attend our training sessions to give real world experience that it is not all sunshine and roses 00:48:34 Muna Ali: We background check all volunteers. 00:48:40 Annelise Ferry: Volunteer Feedback: Sourcing, Analyzing, and Implementing - https://www.galaxydigital.com/blog/volunteer-feedback 00:48:41 Kristen Vargas: I am interested in understanding the background checks. We haven't been, but I think we should. 00:48:50 Court McCracken (she/her): The question typically is whether or not background checks are truly necessary for the role. 00:49:38 Annelise Ferry: Thanks for the question, John! 00:49:47 Debbie Horner: we also work with nursing home patients 00:50:24 Court McCracken (she/her): Exactly, if it is required for the role, then explaining that for prospective volunteers and they can understand whether or not that is the role they’d like to apply for. 00:50:40 Annelise Ferry: Feel free to use the Q & A feature for questions during the presentation! 00:51:01 Court McCracken (she/her): In working with students at some of my programs background checks were required by the state. So it was simply something we had to describe as part of the process so folks knew what to expect. 00:51:23 Debbie Horner: ok thank you 00:52:04 Court McCracken (she/her): Yes, like we gave our 1, 2, 3 of the process of becoming a volunteer in specific roles. So they knew to expect it as step 2 after applying. 00:52:05 Muna Ali: There are free services that you can check an individual's background. I use Washington state patrol platform to run volunteers who live in WA state. I also use Intellicorp for nationwide background check, they charge $22 a month for website maintance and they charge us $22 per person that we run background checks for. We use intellicorp for our board members and other volunteers who have special roles in our organization. 00:52:05 Pamela Kirchner: Me too about background checks. 00:52:11 Annelise Ferry: WOW! 00:52:51 Debbie Horner: I have spoke to the Delaware police and they will do it free for us as well. 00:52:58 Annelise Ferry: Sometimes your volunteer management software will also have integrated background checks - https://www.galaxydigital.com/features/volunteer-background-checks 00:53:00 Amanda Hass: We also do background checks on all of our volunteers 00:53:22 Pamela Kirchner: @Muna Do you think that service would be state by state? 00:53:35 Kristen Kespert: Sust 00:53:39 Elizabeth Erickson: Background checking could/should be part of your bylaws 00:53:40 Raquel Velarde: At our organization for volunteer background checks, we send them all the local places to do the Live Scans and if the volunteer pays, we end up reimbursing them if they need the financial support 00:53:54 Muna Ali: @pamela most likely. 00:54:08 Jennifer Weichel, CVA: We utilize national and state national background checks as well as sex offender registry checks. 00:54:32 Nell Armstrong: Can you email the links in the chat to us? I am unable to copy and paste the helpful links. Thanks if you can. 00:54:46 Annelise Ferry: Volunteer Background Checks & Screenings: Ultimate Guide - https://www.galaxydigital.com/blog/volunteer-background-checks 00:55:54 Annelise Ferry: Excellent questions about background checks! 00:56:06 John Swannick: Rather than just operational support I was thinking of buddying/supporting in leadership, communication, finance, marketing, etc etc using professional knowledge? Any examples of volunteers and employees doing exec educ or even qualifications together? 00:56:13 Pamela Kirchner: We care about the safety of our kids 00:56:24 Elizabeth Erickson: background checks should be required for anyone working with vulnerable adults also 00:56:44 Annelise Ferry: If you have additional questions, feel free to use the Q & A feature! 00:57:26 Annelise Ferry: We will be sharing a copy of this worksheet when we send the recording, bonuses resources, and chatbox in the days following the webinar! 00:57:29 Debbie Horner: I have a book from amazon for my volunteers and donations but I love this one she made 00:57:29 Sonya Tyler: I just had orientation yesterday, and I had to discuss this as well. 00:58:02 Annelise Ferry: We will be sending you this resource by email in the days following the webinar :) 00:58:09 Linda Brady: We just implemented a background check process. However, we have over 200 volunteers already onboarded and working with us. How would you recommend this new rollout to best ensure volunteers complete the process? 00:58:15 Court McCracken (she/her): Yes, John, I definitely do see organizations doing what you’re describing. Especially when it comes to special projects around communications, marketing, finance, etc. 00:59:17 Pamela Kirchner: I may have missed it. do we geta a copy of this tool? 00:59:52 Court McCracken (she/her): Hi Linda, typically for organizations in our Get Connected Network we recommend using the Background Checks feature within the software to notify volunteers that this is a new requirement of their specific role. So perhaps your VMS tool can support you in managing this? Or an email campaign with an updated link to the role description and requirements? 01:00:00 Annelise Ferry: @ Pamela - Yes, you’ll be able to download this resource from the recording page following the webinar 01:00:13 Muna Ali: @linda Brady, you have to communicate with your volunteers, if you have newletters for your volunteers I would put it there, do you do volunteer meetings every week that would be a great time to do it. 01:00:59 Annelise Ferry: Feel free to ask questions in the Q and A feature as well! 01:03:01 Annelise Ferry: Here is a copy of the tool: https://docs.google.com/spreadsheets/d/1chW0uuz0siymfbFAopYzd8FEb5ncN_WT/edit?gid=682379128#gid=682379128 01:03:25 Emily Stevens: I can't see what is filled in, it's just a blank form 01:03:29 Haley Powers: Might just be me but I can’t see any writing on the screen? Should there be word in the excel? 01:03:33 Court McCracken (she/her): It is blank for now 01:04:25 Court McCracken (she/her): You can click on the link @Annelise shared above to get your own copy! ^ 01:05:09 Debbie Horner: will we get a list of all these web sites? 01:05:15 Rudy Garcia: what she is sharing is not what we are seeing 01:05:15 Court McCracken (she/her): Yes! 01:05:21 Debbie Horner: thank you 01:05:22 Guy Macdonald: Nothing matching up with what she is pointing at. 01:05:29 Lisa Wetherby: What is she pointing at? 01:05:34 Nick Hamilton-Honey: Dana seems to be pointing to things and there is nothing on my screen. 01:05:51 Nick Hamilton-Honey: Just that blank spreadsheet. 01:05:55 Annelise Ferry: Ah thanks guys - one moment 01:05:55 Crystal Mitchell: Do we have the spreadsheet not in a google sheet but Excel? 01:06:05 Hana Garner: I can see it 01:06:19 Jennifer Martin: isee it 01:06:22 Oscar Nunez: I can see it 01:06:25 Kim Paddyaker: Will we be sent a link to this training to review later? 01:06:28 Annelise Ferry: One moment all! Thanks guys! 01:06:48 Court McCracken (she/her): Now we see it all filled in! 01:07:13 Maria Springs: yes 01:07:15 Annelise Ferry: Here is a SAMPLE assessment: https://docs.google.com/spreadsheets/d/13Jfh39VNr8iyqZZkLPPRgNS9cvQpkqBW/edit?gid=1762558627#gid=1762558627 01:07:16 Debbie Horner: Please in an email send the links 01:07:26 Muna Ali: yes-this is amazing! 01:07:29 Annelise Ferry: Here is a BLANK copy: https://docs.google.com/spreadsheets/d/1chW0uuz0siymfbFAopYzd8FEb5ncN_WT/edit?gid=682379128#gid=682379128 01:08:02 Muna Ali: I need this to convince my supervisor some volunteers are not worth my time or efforts. 01:08:05 Annelise Ferry: We’ll send you guys these links, the recording, a copy of the chat, as well as all the bonus resources by email in the days following the webinar! 01:08:13 Annelise Ferry: Keep an eye on your inbox :) 01:08:23 Debbie Horner: Thank you 01:08:29 Kim Paddyaker: Excellent Training 01:08:33 Laura Frank: great. thanks 01:08:34 Annelise Ferry: You’re very welcome Debbie! 01:09:24 Annelise Ferry: The NEW Volunteer Management Software Buyer's Guide & Workbook - https://www.galaxydigital.com/free-tools/volunteer-management-software-buyers-guide 01:09:25 Donna Ortendahl: Thanks. 01:09:43 Annelise Ferry: Digital Volunteer Communications Guide: 25+ Messages Your Volunteers Need to Receive - https://www.galaxydigital.com/free-tools/digital-volunteer-communications-guide 01:09:49 Mary Andrusyk: Very helpful information and resources today - thank you, Dana! 01:09:53 Debbie Horner: This has been amazing a lot of good information I will be putting in effect ASAp 01:10:02 Annelise Ferry: That’s wonderful Debbie! 01:10:38 Fernando Castillo: I'm curious about volunteer gifts? How much is too much or too little? 01:11:19 Nancy Larson: Can you give an example of an ask from funders based on volunteer engagement? 01:11:45 Raquel Velarde: @fernando also thinking the same questions 01:12:22 Annelise Ferry: The Digital Volunteer Experience Tech Audit - https://www.galaxydigital.com/free-tools/volunteer-tech-audit-sign-up 01:12:55 Annelise Ferry: Dana’s Priceless Advice for Volunteer Leaders #TuesdayTips: https://www.youtube.com/@danaspricelessadvice 01:13:13 Annelise Ferry: Points of Light- https://www.pointsoflight.org/from-nice-to-necessary-unleashing-the-impact-of-volunteering-through-transformative-investment/ 01:13:26 Annelise Ferry: Independent Sector resource - https://independentsector.org/resource/activating-the-power-of-strategic-volunteer-engagement-for-a-better-world/ 01:13:26 Helena Finn-Vickers: Thank you so much for the topic, the tool and the opportunity to hear Dana live! 01:13:53 Megan Camin: Thank you for all your knowledge and resources!! Great tools and ideas 01:13:54 Annelise Ferry: Thanks for attending Helena! 01:13:59 Debbie Horner: Thank you this was amazing. I need to leave 01:14:00 Annelise Ferry: Thanks Megan! 01:14:00 Muna Ali: @ferndo Castillo, it really depends on your budget. We do small "thank you gifts" throughout the year like mugs, scarves with our logo on it, mouse pads, small things. And we do a volunteer appreciation event in the spring where its catered, and fancy and a small token like a thank you card and a pot of a small plants. 01:14:01 Abby Feldman: How can you recruit volunteers who are elderly? 01:14:38 Michele Reynolds: Thank you so much! Even if I was late - please excuse me. So happy I could see at least half.. 01:14:42 Annelise Ferry: @Abby this might be a good resource for you - How to Recruit and Retain Senior Volunteers - https://www.galaxydigital.com/blog/your-guide-to-recruiting-and-retaining-senior-volunteers 01:14:49 Laura Clarke: Abby F. - Check out your local CCRC communities some have programs setup to volunteer 01:14:52 Abby Feldman: Thank you so much! 01:15:22 Laura Frank: Thank you so much. 01:15:38 Fernando Castillo: Thank you very much 01:15:38 Shirley Nagg: Wonderful! Thank you! 01:15:38 Annelise Ferry: Dana Litwin’s website: https://www.danalitwinconsulting.com/ 01:15:44 Betsy Wright: Thank you 01:16:00 Annelise Ferry: Calculating Volunteer Program ROI: A Holistic View for Volunteer Leaders - https://www.galaxydigital.com/free-tools/volunteer-program-roi-guide 01:16:02 Karlise Brown: Thank you! 01:17:10 Annelise Ferry: The Ultimate Guide to Boosting Volunteer Engagement with Technology - https://www.galaxydigital.com/free-tools/the-ultimate-guide-to-boosting-volunteer-engagement-with-technology 01:17:59 Annelise Ferry: Watch Volunteer Engagement Leaders: Uncomfortable Truths to Understand When Self-Advocating -https://www.galaxydigital.com/webinars/volunteer-engagement-leaders-uncomfortable-truths-to-understand-when-self-advocating 01:18:09 Annelise Ferry: Dana Litwin: https://www.danalitwinconsulting.com/ 01:18:14 Annelise Ferry: Dana’s Priceless Advice for Volunteer Leaders #TuesdayTips: https://www.youtube.com/@danaspricelessadvice 01:18:15 Nancy Larson: Thank you very helpful! 01:18:18 Muna Ali: Thank you all! 01:18:22 Linda Brady: Thank you so much! 01:18:32 Pamela Kirchner: https://www.aarp.org/volunteer/ 01:18:33 Annelise Ferry: NEXT! October’s Webinar: Leading Volunteer Engagement: The Strategic Mindset from Micro to Macro with Erin Spink Link to register for Wednesday, October 29th, 1:00-2:00 pm EST: https://www.galaxydigital.com/leading-volunteer-engagement-the-strategic-mindset-from-macro-to-micro 01:18:51 Robyn Washington: Thanks so much! Great information 01:19:02 Raquel Velarde: Thank you so much! Great presentation! 01:19:03 Mary Kuntz: Thank you! 01:19:04 Annelise Ferry: THANK YOU to all! Thanks for such an engaged chat! 01:19:11 Crystal Mitchell: Thank you! :) 01:19:12 Amanda Hass: Thank you! This was fantastic! 01:19:13 Abby Feldman: Is there a link for the October training? 01:19:22 Hannah Klauss: Great information! TY 01:19:23 Annelise Ferry: Galaxy Digital - https://www.galaxydigital.com/ 01:19:37 Kelsey Atkinson: thank you!! 01:19:37 Annelise Ferry: Volunteer Tech Audit - https://www.galaxydigital.com/free-tools/volunteer-tech-audit-sign-up 01:19:43 Ineavelle Colon Reyes: Thank you so much!!!