00:01:23 Court McCracken: Hello and welcome! 00:01:30 Court McCracken: We will begin right at 1pm EST 00:02:26 Court McCracken: Till then, please feel free to use the chat box here to introduce yourself, your organization, where you’re located, and what you do there as well! 00:02:42 Court McCracken: Closed Captioning is available in your zoom window 00:03:21 Court McCracken: We will also be sending out the recording, along with all resources we reference today, emailed to you on Tuesday. 00:03:47 Jessica Serrano: Jessica from University of the Pacific in Stockton, CA. I oversee the volunteer center on campus. 00:04:30 Cinda Bartz: Cinda from United Protestant Church in Grayslake IL Part of the mission team 00:04:38 Harlee McKinney: Harlee from Rescue Mission of Roanoke in Roanoke, VA. I am the Volunteer Coordinator here! 00:04:54 Allison Lewis: Good Afternoon everyone my name is Allison Lewis where I am employed with OH ROCS RECOVERY CENTER. We are located at 2038 Davidson Ave. Bronx, NY 10453 I am the Volunteer Coordinator. 00:05:55 Xzavia Corvington: Xzavia from Greater Fredericksburg Habitat for Humanity , I am the Volunteer Coordinator 00:05:59 Maia Price (she/her): Hi, everyone! My name is Maia and I'm a Customer Success Manager here with Galaxy Digital! I 00:06:13 Andrea LIVINGSTON-PRINCE: Greetings from Rotary Club of Kingston East and Port Royal (KEPR) . I'll be serving as the incoming Treasurer 00:06:21 Maia Price (she/her): I'm located in Raleigh, NC and spent time as a volunteer coordinator before coming to Galaxy Digital! 00:06:51 Diane Obermeyer: My name is Diane Obermeyer, with Region10, Retired and Senior Volunteer Program in Western Colorado. I am the community Coordinator for Delta County. 00:06:57 Tharwat Nazha: Hello everybody 00:07:07 Shirley Nagg: Hi from Rochester, NY! Working with volunteers on several venues. 00:07:34 Tharwat Nazha: My name is Tharwat I am from Lebanon. I am a community service trainer in a local NGO 00:08:02 Patricia Allan-Clark: Patricia Allan-Clark from the Family Resource Centre in Saint John New Brunswick Canada 00:08:04 Michelle Meek: Hello everyone-I'm Michelle Meek, Director of Community Engagement, The Children's Haven, Canton, GA 00:08:06 Deborah Watson: Hi, Wilma Schmitz Missouri State Health Insurance Assistance Program, Regional Liaison and Trainer. Added task Volunteer Recruitment and Retention. 00:08:54 Ann Hoppers: Hi there! Ann Hoppers here from Bethesda Health Clinic, non profit clinic in Tyler, TX 00:08:56 Beverly Chandler-Lott: Hello everyone my name is Beverly 00:09:18 Tracie Yurkinas: Tracie Yurkinas Hospice of Lansing and Ionia Area Hospice Lansing Volunteer Coord 00:09:46 Maia Price (she/her): Love to see so many communities and organizations represented! 00:10:32 Ann Marie Robertson: Ann-Marie from haywood Pathways Homeless shelter in Waynesville, NC 00:10:37 Beverly Chandler-Lott: Beverly at East Harris County Empowerment Council. 00:10:52 Whitney Glotfelty: Whitney Glotfelty from the West Virginia University Center for Community Engagement 00:10:56 Maia Price (she/her): For those who are just joining, please feel free to share your name, organization, and location so we can all connect in the chat! 00:10:57 Bruce Schultes: Bruce Schultes - Rotary DisasterAid USA 00:11:06 Bruce Schultes: Texas! 00:11:08 Maria Bray: Maria Bray Appalachian Forest National Heritage Area Elkins, WV 00:11:12 Robin Ringrose: Robin at Reading Partners Colorado 00:11:16 Maria Langen: Maria Langen from High Country Volunteers from Colorado 00:11:22 Beth Moody: Beth Moody - Turnstone - Fort Wayne, IN 00:11:23 Melissa Jagodinsky: Melissa Jagodinsky - Volunteer Fox Cities 00:11:30 Michele Francesconi - Jersey Cares (VCSJ): Michele from Jersey Cares 00:11:34 Russell Williams: Hello from Remote Area Medical in Tennessee 00:11:48 Tracie Yurkinas: Forgot to say not just Lansing but Michigan too 00:11:49 Monica Hill: Monica Hill, True Choice Medical, San Diego, CA 00:11:55 Jordan Som de Cerff: Jordan from Oklahoma Tulsa Area United Way hello! 00:11:55 Kelsy REynaga: Kelsy Reynaga-Catholic Charities of Dallas 00:11:57 Tye Poquette: Hello from Habitat for Humanity, in Bennington County Vermont 00:12:08 Brett Romisch: Hi everyone - Brett Romisch, Community Partnership and Volunteer Coordinator at The New Foster Care, Detroit MI 00:12:22 Kat Payne: Kat Payne, Volunteer and Event Coordinator at Tulsa Botanic Garden in Tulsa, OK 00:12:23 Navraaz Basati: Navraaz Basati, University of Illinois Extension Program Coordinator in Cook County 00:12:24 Marty Moody: Hi Everyone, Marty Moody for the St. Simons Land Trust. 00:12:27 Brandy Clouse: LIFT-UP Rifle, Colorado 00:12:29 Violeta Munoz-Berruecos: Violeta from Parent Support Services Society of BC. Volunteer Coordinator 00:12:32 Maia Price (she/her): For those who are just joining, please feel free to share your name, organization, and location so we can all connect in the chat! 00:12:45 Crystal Zavicar: Crystal Zavicar, volunteer coordinator and homeownership services for Habitat for Humanity of Lenawee County 00:12:47 Cynthia Harwood: Cynthia from Montrose Colorado, Volunteer Coordinator for RSVP 00:13:14 Abby Jewett: Abby Jewett from Community Action Partnership of Ramsey & Washington Counties in St. Paul, MN! 00:13:17 Suzanne Pingry: Suzanne Pingry, Connections Volunteer Center in Delaware, Ohio 00:13:18 Sunni Robertson: Sunni Robertson, Director of Volunteer Engagement at Jewish Family Service in San Diego, CA. 00:13:20 Nora Simmons Daly: Hi! Nora Simmons Daly with Benefits in Action, Lakewood, Colorado. 00:13:23 Trish Johnson: Hello. Trish Johnson from SAGE Upstate, serving older LGBTQ in CNY. Small but hopeful 00:13:26 Abby Jewett: Woot, Katie!! 00:13:30 Amelia Bursi: Hi! Amelia Bursi from Milwaukee Irish Fest in Milwaukee, WI! 00:13:30 NICOLE DOUGLASS: Nicole from New Braunfels Texas, CASA of Central Texas 00:13:48 Megan Kelly Hubbell: Megan Kelly Hubbell Volunteer Manager at Mission Animal Hospital in Eden Prairie, MN 00:13:53 Tonya Eisenhauer: Tonya from Fort Worth, TX Legend Hospice 00:13:55 Barbara Sheffer: Barb from Navy-Marine Corps Relief Society, HQ in Arlington VA 00:13:57 Erin Lynch: Erin Lynch, Alzheimer's Association, Hudson Valley Chapter- NY 00:13:59 traci west: Traci West in Murfreesboro TN- outside of Nashville. Hospice Volunteer Coordinator building my team. 00:14:01 Delia Brooks: Delia Brooks, Community Relationship Manager, United Way of the Midlands, Columbia, SC. Hi Everyone 00:14:23 Maia Price (she/her): For those who are just joining, please feel free to share your name, organization, and location so we can all connect in the chat! 00:14:42 Justin Elliott Lowe: Justin Elliott Lowe, Volunteer Manager, Star Hospice in Gurnee, IL north of Chicago. 00:14:46 Liz Berry: Liz Berry, Redwood Empire Food Bank - Northern California 00:14:50 Sydnie Bourassa: Sydnie Bourassa, Support Services Coordinator, Student's Association of Mount Royal University, Calary AB. Hi everyone! 00:14:58 Katie Karns: Katie Karns, Volunteer Coordinator, Redwood Empire Food Bank, Santa Rosa, California 00:15:03 Shelley Brown-Giebel: Shelley Brown-Giebel, Winnebago County WI Public Health, Preparedness Coordinator 00:15:15 Candice Myles: Candice Myles, Community Relations Manager, Chapman Partnership, Miami, FL 00:15:21 Zachary Crutchfield: Zach Crutchfield, Volunteer Coordinator, Alpha House (Family Homeless shelter), and Ann Arbor, MI 00:15:22 Jake Milliron: Jake Milliron - Billings (MT) Parks & Recreation 00:15:25 Heidi Meier: Heidi Meier, Volunteer Manager, DuPagePads, Wheaton, IL (Chicago Suburbs) 00:15:26 Miranda Martin: Miranda Martin, Evergreen Habitat for Humanity, Volunteer Coordinator, Vancouver, WA 00:15:27 Alex Wills: Hi Everyone, Alex Wills, Community Relations Director, Cathedral Kitchen, Camden, NJ's largest soup kitchen 00:15:40 Katie Wright: Katie Wright, Strategic Partnerships Director at Boys & Girls Club of Laguna Beach, CA 00:15:49 Tina Houghton: Hi Everyone! Tina, Assistant Director, MSU Center for Community Engaged Learning, East Lansing, Michigan 00:15:49 Tracie Demery-Glover: Tracie Demery-Glover, Volunteer Engagement Supervisor, VNA Meals on Wheels, Dallas, TX 00:15:49 Emily Sathis: Emily Sathis - Community Engagement Manager at Foothills Animal Rescue is Scottsdale, AZ 00:15:50 Gina Cobb: Gina Cobb, Operation Blessing, National Volunteer Programs Manager, Virginia Beach, VA. 00:15:54 Becca Sutphen: Alissa Peal, Intern, United Way of Greater Kingsport, Kingsport, Tn 00:15:58 Aissa Fernandez: Aissa Fernandez, Community Programs Manager, United Way of Ventura County, Ventura, CA 00:16:06 julie pickens: Julie pickens, child advocacy services sega, inc. Savannah, GA area 00:16:11 Mary Koehler: Mary Koehler, Volunteer Services Manager, Mystic Seaport Museum, Mystic, CT 00:16:15 Susan Bush: Susan Bush, United Way of Acadiana, Lafayette, LA Finance & Operations Volunteer Manager 00:16:15 Karen Garrett: Karen Garrett, Program Assistant/Volunteer Recruitment, Wisdom Institute, Detroit, MI 00:16:28 Jessica Chan: Hi everyone. Jessica Chan, Associate Director in Alumni Engagement at the University of British Columbia in Vancouver, BC 00:16:30 Jennifer De La Rosa: Hello Everyone, Jennifer De La Rosa VNA Volunteer Engagement Coordinator in Dallas, TX 00:16:31 Vanessa Venturini: Vanessa Venturini, URI Cooperative Extension Master Gardener and Food Recovery Programs 00:16:33 Jade Dimitri: Jade Dimitri, Community Engagement Coordinator--CASA of Central Texas 00:16:37 Katrina Martin-Healey: Katrina Martin-Healey; Volunteer Coordinator at the YMCA Van Buren Center ( homeless shelter) Columbus OH 00:16:50 Natalie McDonald: Hi everyone, I’m Natalie McDonald, Volunteer Coordinator at Yolo Food Bank, Woodland, CA 00:16:52 Linda Velez: Linda Velez, Volunteer Engagement Director from Community Emergency Service located in Minneapolis, MN 00:16:55 Jamie Beatty: Jamie Beatty- Canopy Children's Solutions in Jackson, MS 00:16:56 Gloria Rowe: Gloria Rowe, Recruiter for Court Appointed Special Advocates (CASA) of Paulding County, Dallas, GA 00:17:01 Loren Belew: Hello all! Loren Belew, Coordinator of Civic Engagement from Wichita State University. 00:17:02 Maia Price (she/her): 👋 Hi everyone, I'm Maia Price, your friend in the chatbox and Customer Success Manager here at Get Connected by Galaxy Digital! Located in Raleigh, NC. 00:17:12 Rose Mary Saraiva: Hello everyone - Catholic Charities Diocese of Fall River in Mass. 00:17:14 Mercedes Roland: Mercedes Roland, Volunteer Program Manager Lawrence Community Shelter Lawrence,KS 00:17:57 Lauren White: Lauren White, Community Engagement & Partnerships Manager, East Harris County Empowerment Council in Houston, TX 00:18:03 Antonia Herron: Hello everyone! Event Specialist at the Historic Gillioz Theatre Springfield MO! 00:18:04 Crystal Zavicar: I'm very new- less than 5 months on the job as a volunteer coordinator :) 00:18:34 Deborah Watson: We will receive the slides after the presentation? 00:18:47 Julia Anselmo: Julia Anselmo, Program Coordinator for United Communities AmeriCorps in Southern Oregon 00:19:02 Jennifer Smyser: Hello! Jen Smyser, Program Coordinator, Nonprofit and Public Service Center at Lakeland Community College, Kirtland, OH. 00:19:16 Amanda Merten: Amanda from Lake Worth FL True Mission Outreach 00:19:18 Olu Jabari: Olu Jabari-Democracy For All Michigan, State Director 00:19:53 Maia Price (she/her): @Deborah W. - We will send over the deck and the recording! 00:19:54 Bailey Nuss: Bailey Nuss, Director of Volunteer Engagement at United Way of Northwest Michigan 00:19:54 Lori Carey: Lori Carey-Volunteer Coordinator Community Crisis Center of NE OK 00:19:55 Delia Brooks: I would love to be part of a support group. dbrooks@uway.org. Thanks 00:20:24 Crystal Zavicar: Is there a support group here in Michigan? I'm sorry I missed it if someone said there is 00:20:32 Mari M: yes, would love to get this book please 00:21:04 Donna Ma: Donna, Engagement Coordinator for Special Olympics BC at Vancouver, Canada 00:21:05 Brittany Tucker: Will this be recorded? 00:21:07 Bailey Nuss: I’d love to be part of a Michigan support group too 00:21:25 Olga Jimenez - CAFE Outreach Coordinator: Hello Everyone, Outreach Coordinator for non-profit org, CAFE - The Community for the Advancement of Family Education, Wenatchee, WA 00:21:31 Mari M: please add me to the Michigan support group please 00:21:52 Miranda Martin: Is there a way to make Katie easier to understand? 00:22:05 Lawi Mshana: Lawi Mshana, Executive Director from Beyond Four Walls, Tanzania - mshanalawi@gmail.com 00:22:59 Jennifer Young: Are microphones not turned on? I don't have an icon on my screen. 00:23:12 Olu Jabari: ojabari-dfa@civic-360.com 00:23:23 Maia Price (she/her): Hi everyone! This is being recorded and slides will be shared next week 00:23:25 Katrina Martin-Healey: @miranda martin you can turn on the closed captions. That is working for me 00:23:31 Quinnetta Anderson: Hello everyone, Quinnetta Anderson, Director of Volunteer Engagement, UW of Monmouth and Ocean Counties, NJ here! 00:24:01 Elisabeth Donovan: With this sized group - we'll use the chat and questions posed there to bring your questions to the group. 00:24:18 Jennifer Young: ok. Perfect! Thanks 00:24:21 Miranda Martin: @katrina thank you, I will try that. 00:24:30 Bailey Nuss: If interested in a MI support group, email me Bailey@unitedwaynwmi.org 00:24:40 Amanda Merten: partners never do their part 00:24:43 Jennifer Young: So, nobody can hear me if I am talking? 00:25:03 Candice Myles: 2 00:25:11 Robin Ringrose: 2 00:25:13 Natalie McDonald: 8 00:25:15 Fidel Garcia: Number 9\ 00:25:20 Dana Bushouse: Deciding what we can offer the partner, as a non-profit animal rescue... 00:25:23 Jamie Beatty: 7 00:25:26 Angela Brodie: 8/9 00:25:26 Gina Cobb: 2 abd 3 00:25:27 Megan Karchie: 7 00:25:36 Bruce Schultes: 1 00:25:36 Quinnetta Anderson: 5, 9 00:25:40 Catriona Wright: 01, and for us - is a partnership necessary 00:25:42 Jennifer Smyser: 3 00:25:45 Tharwat Nazha: 3 00:25:46 Tye Poquette: 3 00:25:47 Mary Koehler: 1 and 2 00:25:50 Ann Hoppers: 2, 3, 7 00:25:54 Maria Langen: 7 00:26:09 Melissa Jagodinsky: 7 00:26:09 Wendy Jacobs: 2, 5 00:26:12 Justin Elliott Lowe: 1, 2, 7 00:26:16 Julia Anselmo: Keeping a partnership alive and not just an idea 00:26:17 Jake Milliron: 7 - especially related to turnover (on all sides) 00:26:24 Crystal Zavicar: Thank you Bailey! I'll shoot you an email. 00:26:28 Allison Lewis: 2,3,7,8 00:26:40 Katie Wright: 7, 9 00:26:46 Roxolana Horbowyj: Could this include churches? YMCAs? 00:27:03 Mari M: getting volunteers, recruiting 00:27:15 Karen Garrett: 3, 5, 9 00:27:41 Maia Price (she/her): Hi Jennifer - The microphones that are enabled are from the hosts and panelists. So, no worries about having to mute your microphone! If you have any questions, please bring to the chat. We're here to help! 00:27:47 Mari M: also get parishes involved, no replies or phone calls back 00:27:48 Patricia McGlaughlin: 5; 00:27:54 julie pickens: 5 00:27:55 Delia Brooks: Does anyone have a recruitment plan they can share 00:28:20 Maia Price (she/her): RESOURCE: Volunteer Recruitment: How to Get the Volunteers You Need 00:28:20 Maia Price (she/her): https://www.galaxydigital.com/blog/volunteer-recruitment 00:28:43 Maia Price (she/her): RESOURCE: How to Conduct a Community Needs Assessment https://www.galaxydigital.com/blog/community-needs-assessment 00:29:21 Maia Price (she/her): @Roxolana - I think community partners can definitely be large groups like YMCAs and various congregations! 00:29:46 Delia Brooks: I recruit volunteers to weekly assist students with their reading for 30 minutes. October - May 00:30:19 Mari M: did you post about the need of volunteers, have flyers, etc? 00:30:33 Maia Price (she/her): RESOURCE: Why Corporate Partnerships are Important for Nonprofit Organizations https://www.galaxydigital.com/blog/corporate-partnerships 00:31:12 Maia Price (she/her): @Mari & @Delia - RESOURCE: Marketing Your Volunteer Opportunities https://www.galaxydigital.com/blog/marketing-volunteer-opportunities 00:31:20 Mari M: how you get parishes engaged to your volunteer program? 00:32:01 Navraaz Basati: Another challenge that we face is that the volunteer base we have is not willing to work in communities where we are trying to address issues 00:32:49 Tye Poquette: Navraaz, can you elaborate? is it a dangerous area, or is it a more well to do area they don't feel needs it? I've never even heard of such an issue, so I'm genuinely curious 00:33:08 Bernadette Bowie: For ongoing relationships we have used MOUs - Memorandum of Understanding 00:33:12 Allena Porter: Navraaz, I have the same issue 00:33:13 Maia Price (she/her): RESOURCE: The Importance of Communicating Impact to Volunteers https://www.galaxydigital.com/blog/the-importance-of-communicating-impact-to-volunteers 00:33:35 Maia Price (she/her): ^ This could be a helpful resource to motivate volunteers who have concerns about the work itself 00:33:54 Navraaz Basati: Situations where the community is of a different race, ethnicity, religious background, etc. is where we face most of our issues 00:34:32 Jessica Serrano: A challenge we have are students responding to community needs on Galaxy but not showing up. 00:34:33 Navraaz Basati: Economic status also plays a role. 00:35:06 Mari M: how about going to colleges? schools? 00:35:22 Abby Jewett: @Navraaz Are any of your volunteers from that community (same religious or ethnic background, even)? Or leaders in that community? (spiritual leaders, people you serve, etc.) 00:36:04 Navraaz Basati: No, and our training does not attract diversity either. We also have an issue with if we do have diverse members join, they get pushed out of groups through cliques 00:36:05 Tye Poquette: I might be harsh, but if any of my volunteers refused to help someone because of race, orientation, gender, religion, etc they would be politely yet firmly asked to step down 00:36:14 Maia Price (she/her): RESOURCE: The Number One Reason Your Volunteers Choose to Stay (Hint: It's about community!) https://www.galaxydigital.com/blog/top-reasons-volunteers-stay 00:37:23 Maia Price (she/her): RESOURCE: Using the Enneagram to More Effectively Lead Volunteers https://www.galaxydigital.com/blog/enneagram-volunteers 00:37:45 Candice Myles: partnerships should be reciprocal. The problem i have is what we as a nonprofit have to offer a corporation. Aside from volunteering out of the kindness of their hearts, what are some things as a nonprofit that could be offered to organizations to partner with us? 00:38:47 Gina Cobb: I think many times staff feel like volunteers slow down their work progress 00:38:47 Candice Myles: We have incentives such as posting their company social media, however, we don't have a big social media presence so that isn't the most enticing. 00:38:52 Natalie McDonald: Candice, you should look for corporations (like Starbucks) that incentivizes their employees to volunteer! 00:38:53 Tye Poquette: I second Candice, all we have to offer is positive exposure, helping how the community sees the corporation. That and team building for the group that comes. Both great things, but not really "selling points" as it were 00:38:55 Shirley Nagg: The Clifton Strengths Finder will be more helpful than the enneagram or use in conjunction. 00:39:46 LaShaundra Sawyer: @Candice: There are a number of things that you can offer: help achieving their CSR goals, event management--volunteering is a proven morale booster for companies 00:39:50 Candice Myles: Exactly @tye! 00:39:52 Maia Price (she/her): @Tye & @Candice - RESOURCE: 10 Corporate Volunteerism Statistics Your Company Needs to Know https://www.galaxydigital.com/blog/corporate-volunteerism-statistics 00:40:08 Allison Lewis: One issue we have is to maintain our volunteers. How could we get more volunteers and for the volunteers to stay. I have been trying to get stipend for the volunteers 00:40:19 Maia Price (she/her): ^ This could be a great starting place for corporate partnership conversations 00:40:38 Allena Porter: buy-in for me is the hard part, only myself and the vol coordinator at my org even thought about having volunteers for most of our programs instead of just one. the blank faces when I mentioned bringing in volunteers was a little off-putting 00:40:57 Tharwat Nazha: Many youth like to volunteer because they are doing something they like and of course they need to have workshops ans trainings about the importance of being a volunteer 00:41:30 Maia Price (she/her): @Allison & @Allena - RESOURCE: Six Ways To Support the Volunteers You Have https://www.galaxydigital.com/blog/6-ways-to-better-support-the-volunteers-you-already-have/ 00:41:39 Mari M: can anyone please share onboarding new volunteer, process, presentation, welcome, etc. 00:41:43 Jessica Serrano: Does anyone have a Lead volunteer training? We are trying to have students become Lead Volunteers to take a group to serve in a community base organization. 00:42:27 Maia Price (she/her): @Mari - RESOURCE: Volunteer Onboarding Guide and Checklist https://www.galaxydigital.com/blog/volunteer-onboarding 00:42:30 Olu Jabari: You have to see them as part of the team.. How you treat them, and how you include them in your organizations Goals, Mission and Vision. Maybe ask them what would they like to do? 00:42:50 Mari M: @Maia, thank you! 00:42:57 Miranda Martin: @Allison, just be careful with monetary stipends, as they can be seen as payment, which can lead to increased risk for the organization. 00:43:01 Michele Francesconi - Jersey Cares (VCSJ): We do effective volunteer engagement training on an ongoing basis. Happy to share more offiline. 00:43:13 Allison Lewis: We get some of our volunteers from a college near us and I am thankful that my organization could assist with some one coming into this field. But when they are finish there internship that is it . So how could I get volunteers on the regular and how could my organization get contacted with partnership. 00:43:22 Mari M: thank you @Michele 00:43:26 Maia Price (she/her): @Mari - you're welcome! 00:43:27 Allena Porter: truthfully, I haven't really been included in the org either. I'm seen as very much an outsider so the things I say are not really accepted 00:43:44 Mari M: @Michelle mmosca@cceb.org 00:43:52 Olu Jabari: Treat them like staff, you never know, they just might become that greatest asset... 00:43:53 Abby Jewett: @Allena, ouch! Yep, facilitating a conversation for community partners to talk to leaders/directors of these programs might open them to involving volunteers in the programming? I get that often with specific programs who are concerned about volunteer burden. But I'm starting to set up conversations between community partners (e.g. AmeriCorps) and the directors to explore the volunteer opportunity. 00:44:15 LaShaundra Sawyer: These are all great questions and conversations. Is there anyway for us to have a facebook group or something like that to share ideas outside of these presentations? 00:45:07 Michele Francesconi - Jersey Cares (VCSJ): @mari you are welcome - mepifani@jerseycares.org 00:45:10 Mari M: I like the idea of having a fb group to share, chat, etc 00:45:11 Abby Jewett: @Allena, Sounds like you're in a rough spot with power dynamics in your org; this also happens to me, being the outsider and not seen as the expert in the field. 00:45:17 Court McCracken: Great question, LaShaundra, we’ve talked about that! It’s great to hear that could be supportive! 00:45:18 Julia Anselmo: I would love to be part of a group for community partnership and volunteer discussion: Julia.anselmo@ucancap.org 00:45:26 Tye Poquette: We get great groups to volunteer with us, but I'm struggling to get any of the participants to come back on their own. They come, love the mission, love the work, have a great time, but then are never seen again. 00:45:47 Miranda Martin: Our volunteer appreciation incentives are as follows: We have two gatherings a year. One in July, just a hangout with food. One in December, where volunteers are awarded any items they have earned based on lifetime volunteer hours. We have different swag items they earn as they continue volunteering with us (i.e. shirt at 50 hours, hat at 100, sweatshirts, etc.) We also send handwritten birthday cards and cards made by Habitat families during appreciation week. 00:46:17 Lissette Ortiz: That's great Miranda! 00:46:19 Allison Lewis: Thank you Michele my information is 347-691-2011 and my email address is : alewis2@odysseyhousenyc.org 00:46:34 Maia Price (she/her): @Tye - RESOURCE: Volunteer Retention Guide https://www.galaxydigital.com/blog/volunteer-retention 00:46:36 Becky Mayes: We very rarely have the same volunteers on a regular basis. 00:46:50 Allena Porter: @Abby, thanks for commiserating with me hahaha. sadly I'm becoming a bit less engaged and my VC has just said that she has come to a place of acceptance with the way the org operates. I'm thinking it may be time to move on, the work is challenging enough without having to do this fight on top of it 00:47:22 Olu Jabari: I'm in ojabari-dfa@civic-360.com include me... 00:47:25 Lissette Ortiz: I'm really sorry to hear that Allena 00:47:44 Mari M: please include me all groups mmosca@cceb.org 00:48:13 Miranda Martin: We also have very few group volunteers return on their own. Fortunately we have a good number of individuals find us on their own. We do send a thank you email with how to sign up for other opportunities, but so far none of them have come back later. Instead, the corporate group volunteers are often the ones that show up to fundraising events, though, which is good as well. 00:48:16 Isaias Garcia: We do a yearly volunteer appreciation luncheon. And I always try to talk to my volunteers one on one if possible. Also periodically just call them to see how they are doing. Establishing a friendly relationship is very important for me. 00:48:41 Miranda Martin: I would also love to be part of any groups. volunteer@ehfh.org 00:49:20 Mercedes Roland: I would love to be apart of a it my email is mercedes@lawrenceshelter.org 00:49:25 Jessica Serrano: We are having our first big campus Day of Service and what we will be doing is not skipping the Debrief with a QR code to have students sign up for that organization in hopes that we eliminate the unknowns from students because they volunteered with that org. And potentially be willing to sign up again and volunteer. 00:49:28 Moira Qualls: I would love to be a part of any group - moira.qualls@dss.virginia.gov 00:49:34 Tye Poquette: I'd love to be in groups too- BcHabitatOffice@gmail.com 00:49:56 Allena Porter: volunteer appreciation events can be so helpful. even just saying thank you would help with our people, but from what I understand, that doesn't happen 00:50:05 Jessica Serrano: I will love to be in the group as well- jserranosotelo@pacific.edu 00:50:06 Olu Jabari: it's good to have ongoing volunteer opportunities-Also they can help create them (based on the organization)-most volunteers that I know, really want to stay with the organization when they feel ownership and part of the team. Keep it fun and exciting! 00:50:12 Gina Cobb: I have other groups I am part of if anyone is interested. Shoot me an email and I can send you a list: volunteer@ob.org 00:50:13 Cinda Bartz: Please include me too in any group bartzc@sbcglobal.net 00:50:39 Isaias Garcia: We offer a 1.5 onboarding training and it seems to be working well. 00:50:40 Allena Porter: we have a very small pool of volunteers who are consistent and unfortunately, I don't have contact with them. they were here long before I got here and they are working with the program supervisor only 00:50:45 Lissette Ortiz: Include me as well. lortiz@unitedwaylee.org :) 00:50:52 Marty Moody: Interested in how to create and know the value of corporate volunteers when making a marketing packet. Thank you. 00:51:01 Maia Price (she/her): RESOURCE: Volunteer Appreciation Guide https://www.galaxydigital.com/blog/volunteer-appreciation 00:51:24 Liz Berry: We struggle with getting the corporate volunteers to register on our portal. We want them in our system so they will receive all of our communication and monthly update email, but they give us a lot of pushback and want to just show up 00:51:45 Mari M: @Allena, I sent letters to all formers volunteers say to thank them for their past work and asking if they want to come back, unfortunately not many responses 00:51:52 Maia Price (she/her): RESOURCE: Culivating Happy Volunteers https://www.galaxydigital.com/blog/happy-volunteers/ 00:52:08 Tye Poquette: Liz, we had the same issue, but once we put our waiver forms into the system, and told them they need to be signed before showing up, and that we check the sex offender registry, that issue has dwindled 00:52:17 Miranda Martin: To answer the training question from above: Our onboarding happens every day that there is construction on the construction site briefly at the beginning of the day. Our ReStore training is a 2-hour shift for new volunteers where we share our mission, how the store plays into that, and a hands-on training for volunteering in the store. 00:52:28 Lissette Ortiz: @liz sometimes we have the team lead send us their emails and names and we add them in ourselves. Not sure if that's an option for you. 00:52:43 Miranda Martin: I would like to have visuals for the portion where we share our mission, though, but I am unsure of how to do this with no technology. 00:52:46 Tonya Eisenhauer: yes to groups for me too: tonya.eisenhauer@legendhospice.com 00:53:19 Olu Jabari: Yes Elisabeth! 00:53:35 Lissette Ortiz: Can you elaborate on that Miranda? 00:53:36 Miranda Martin: Liz we have the same issue! It’s so frustrating. We send out a link, and NO ONE registers online. Like, 2 people for every 10 groups actually follow the link. 00:54:00 Allena Porter: Mari, I did the same with the same result 00:54:19 Miranda Martin: @lissette elaborate the visuals? 00:54:24 Lissette Ortiz: Yes please 00:54:48 Olu Jabari: Civic Engagement again keep it Fun and educational, but not long when giving the information... 00:55:33 Miranda Martin: @lissette, in a recent conference Habitat had, they highlighted the importance of story telling, and used a wonderful slideshow that connected folks to the story they were telling and the individuals impacted. I would like something like that, but do not have a way to show a slideshow. 00:55:58 Miranda Martin: My hope is that if we can pull at their heartstrings more, we can keep them around more 00:56:18 Lissette Ortiz: oooo okay I understand thank you. Yes I was going to say what about a newsletter or creating videos? 00:56:22 Maia Price (she/her): RESOURCE: Streamline Your Volunteer Registration w/ Smart Technology 00:56:23 Maia Price (she/her): https://www.galaxydigital.com/blog/streamline-volunteer-registration-with-technology 00:56:31 Lissette Ortiz: Yes Canva is AMAZING!!! 00:56:33 Miranda Martin: Our volunteers do not check their emails, but I could try a YouTube video after orientation. 00:56:37 Lissette Ortiz: It has helped us immensely! 00:56:42 Mari M: @Court, can you send your marketing link please 00:56:47 Maia Price (she/her): RESOURCE: Smart Social Media https://www.galaxydigital.com/blog/volunteer-program-social-media 00:56:57 Jessica Serrano: We use Canva for everything! We love it! 00:57:12 Mari M: love Canva! 00:57:19 Lissette Ortiz: Plus the pro version of Canva is free for nonprofits I believe! 00:57:24 Maia Price (she/her): @Mari - RESOURCE: Marketing Your Volunteer Opportunities https://www.galaxydigital.com/blog/marketing-volunteer-opportunities 00:57:36 Samantha Garvey: I'd like to be included in any groups too! sgarvey@cactricounty.org. 00:57:37 Mari M: thank you! 00:57:44 Julia Anselmo: Is this nation wide or just a regional tool? 00:58:14 Michele Francesconi - Jersey Cares (VCSJ): I agree - we use GC for all of our NPO Partners. 00:58:45 Michele Francesconi - Jersey Cares (VCSJ): its the most user friendly platform ive ever used. 00:58:49 Shirley Nagg: group for me too please snagg@ssjrochester.org 00:59:04 Jeannie Coyle: Will galaxy have the capacity to set goals and track how many volunteers sign up for specific opportunities? 00:59:04 Miranda Martin: Canva is nationwide. And yes, the pro version is free for nonprofits. It is so fantastic for helping regular folks (non-graphic designers) create good looking flyers, social media posts, etc. 00:59:20 Maia Price (she/her): @Julia - Get Connected has tools for all types of organizations, including Volunteer Centers, Single-Cause Nonprofits and Organizations, and more! 00:59:54 Julia Anselmo: Great thanks, that will be great for my AmeriCorps members 01:00:19 Mari M: Get Connected? is another website? 01:00:24 Maia Price (she/her): info@galaxydigital.com 828.575.5300 https://www.galaxydigital.com/request-free-demo/ 01:00:38 Melissa Jagodinsky: GC is a great tool for us (Volunteer Center)! 01:00:54 Maia Price (she/her): HandsOn Twin Cities Get Connected Volunteer Site: https://handsontwincities.galaxydigital.com/ HandsOn Twin Cities Website: https://www.handsontwincities.org/volunteers 01:01:15 Jessica Chan: Please include me in the group as well. chan.jessica@ubc.ca 01:01:42 Katie Karns: Please include me in the group kkarns@refb.org 01:02:06 Lissette Ortiz: Yes good point 01:02:07 Michele Francesconi - Jersey Cares (VCSJ): I would like to add that it's beyond pulling heartstrings - its engaging them effectively and seeing their volunteer experience through their eyes. And setting them up for success, so they enjoy it they know their impact and they keep coming back. 01:02:21 Lissette Ortiz: Very true Michele 01:02:25 Maia Price (she/her): Great point, Michele! 01:02:28 Liz Berry: I would like to be in the group as well Lberry@refb.org 01:02:41 Fidel Garcia: Thank you for your time. I need to get going but looking forward to receiving the slides. 01:02:56 Michele Francesconi - Jersey Cares (VCSJ): Id like to be in the group mepifani@jerseycares.org 01:03:06 Lissette Ortiz: Bye Fidel! 01:03:31 Tharwat Nazha: Is there any international group that I might be in??? 01:04:24 Liz Berry: Would any food bank volunteer coordinators/managers like to connect? 01:04:43 Amanda Merten: Id like to be apart of a group tmoofpbc@gmail.com 01:05:24 Natalie McDonald: @Liz - I would love to connect - natalie@yolofoodbank.org 01:05:48 Tye Poquette: amanda, what is your email? 01:06:05 Tye Poquette: I'm sorry, the chat moved haha, I meant liz 01:06:11 Elisabeth Donovan: Please do pose any questions that you'd like us to address with Katie in our final minutes. 01:06:31 Maia Price (she/her): June’s Webinar: Recruitment + Retention: Navigating Changes and Community Needs with Guests Cody Jang + Erica Alvarez of San Francisco Marin Food Bank Link to register for Thursday, June 29th 1:00-2:00 pm EST: https://www.galaxydigital.com/recruitment-retention-community-needs-webinar-registration 01:06:31 Liz Berry: Lberry@refb.org 01:06:36 Maia Price (she/her): June’s Webinar: Recruitment + Retention: Navigating Changes and Community Needs with Guests Cody Jang + Erica Alvarez of San Francisco Marin Food Bank Link to register for Thursday, June 29th 1:00-2:00 pm EST: https://www.galaxydigital.com/recruitment-retention-community-needs-webinar-registration 01:06:44 Maia Price (she/her): info@galaxydigital.com 828.575.5300 https://www.galaxydigital.com/request-free-demo/ Link to our Volunteer Management blog home: https://www.galaxydigital.com/blog 01:06:55 Tye Poquette: awesome, I've collected everyones email who commented, I will message when this is finished! 01:07:17 Ulrike Nordby: Thank you so much. Great info. 01:07:21 Gina Cobb: Tye include me: volunteer@ob.org 01:07:29 Lissette Ortiz: Thank you everyone! This has been great, it's always energizing to chat with like-minded folks. 01:07:40 Patricia McGlaughlin: Will the comments in the chat be included in the email that comes; I have not been able to get through them all. 01:07:43 Michele Francesconi - Jersey Cares (VCSJ): thank you 01:07:43 Abby Jewett: @Tye if you could include me to, I'd be interested! My email is ajewett@caprw.org 01:07:44 Tina Houghton: thanks everyone! 01:07:46 Maia Price (she/her): https://www.linkedin.com/company/galaxy-digital <--- Also feel free to follow us on LinkedIn! 01:07:48 Robert Schwartz: Thanks . Great stuff ! 01:07:49 Amy Ward: award@care4thecaregivers.org 01:07:51 LaShaundra Sawyer: Include me too! volunteer@uwnefl.org. 01:07:56 Catriona Wright: catrionamw@kerbycentre.com please if I can join 01:07:59 Violeta Munoz-Berruecos: Thanks!! 01:08:01 Miranda Martin: I wonder if there is a way to imbed a YouTube video into the automated notification that goes out to new members of our get connected. 01:08:01 Indira Selvakumaraswamy: , @tye..pls add me as well - indira@canopy.org. Thank you! 01:08:03 Quinnetta Anderson: Thank you so much for information sharing everyone. Great webinar! Looking forward to the next webinar as well. 01:08:04 Karen Garrett: Thank you so much please include my email karen@thewisdominstitute.org 01:08:05 Maria Langen: Thank you for a comprehensive webinar. 01:08:16 Jennifer Smyser: Lots of great info! Thank you. Looking forward to the slides and recording. 01:08:18 Mari M: Thank you! as always, great meeting! 01:08:19 Gina Cobb: Thank you for the resources and the webinar 01:08:24 Lissette Ortiz: @Miranda there might be 01:08:25 Delia Brooks: Thanks. I look forward to engaging more with the group. 01:08:29 Shirley Nagg: Wonderful time! Thank you! 01:08:40 Jill Van Zant: me too! vanzantj@rebuildbaycounty.org 01:08:48 Marysalome Ogan: I'd like to be included too: admin@skef.org.ng 01:09:09 Beverly Chandler-Lott: Thank you 01:09:21 Gloria Rowe: please add me to any group chats/emails: growe@casapaulding.org 01:09:33 Miranda Martin: Thank you! This was a great webinar that left me with ideas I had not previously considered. 01:09:42 Katie Karns: Does this chat get recorded as well? 01:09:43 Lynn Bellomy: Me too. lynn.bellomy@fumch.org\ 01:09:51 Lori Carey: Thank You! Please add me as well lori.carey@getmeout.org 01:10:18 Esmeralda Mora: Hello, 01:10:20 Bailey Nuss: Me too bailey@unitedwaynwmi.org 01:10:25 Julia Anselmo: julia.anselmo@ucancap.org Thank you so much! 01:10:26 Court McCracken: Can add the chat to bonus resources 01:10:45 melissa fitzgerald: @tye: volunteer@bozemanhealth.org 01:11:03 Monica Hill: I would also like to be included: monica@truechoice.org 01:11:12 Brett Romisch: @tye: bromisch@thenewfostercare.org 01:11:53 Megan Kelly Hubbell: Woot Woot! Handson! 01:11:56 Marty Moody: Thank you! 01:12:08 Maia Price (she/her): Thank you all so much! 01:12:15 Diane Obermeyer: I would like to be included.. diobermeyer@region10.org 01:12:17 Danica Williams: Thank you! 01:12:17 Allison Lewis: I don't mean paying volunteer out of my pocket but have the organization give them a stipend to help with school, bills . When I was volunteering I receved a stipend form the organization I would get it once a month but I would have to provide contact sheets sign sheet in order to get my stipend. 01:12:21 Elisabeth Donovan: Thank you all as well for all you shared and the support of each other in this chat! 01:12:23 Rose Mary Saraiva: Thank you, very informative. 01:12:26 Allena Porter: I love these meetings, so much information and so many ideas! I really look forward to them!! 01:12:36 Lawi Mshana: Thank you. It was very informative. 01:12:39 sandra schilling: Thank you! 01:12:48 Diane Obermeyer: Thank you!! 01:12:52 Allison Lewis: Thank you for all the information I received today. 01:13:00 Lissette Ortiz: Thank you! 01:13:07 Jessica Serrano: Thank you 01:13:44 Katrina Martin-Healey: Thank you this was great 01:13:55 Tye Poquette: thanks! I think I got everyones emails! 01:13:56 Mercedes Roland: Thanks! 01:13:56 Patricia McGlaughlin: Thank you very much! 01:13:58 Maia Price (she/her): info@galaxydigital.com 828.575.5300 https://www.galaxydigital.com/request-free-demo/ 01:14:03 Susan Bush: Thank you! 01:14:04 Lissette Ortiz: Thank you! 01:14:05 Janine Lloyd: Thank you! 01:14:14 Maia Price (she/her): June’s Webinar: Recruitment + Retention: Navigating Changes and Community Needs with Guests Cody Jang + Erica Alvarez of San Francisco Marin Food Bank Link to register for Thursday, June 29th 1:00-2:00 pm EST: https://www.galaxydigital.com/recruitment-retention-community-needs-webinar-registration 01:14:17 Lissette Ortiz: Have a nice weekend everyone! 01:14:21 Andrea LIVINGSTON-PRINCE: thanks a lot 01:14:22 Nora Simmons Daly: Thank you for hosting this informative session!! 01:14:31 Jade Dimitri: Thank yall!